Where to start?
You may, like me, have become quite interested in Continuous Delivery and all of the associated ‘things’ - agile, devops, kanban but if, like me, you don’t work at the Google’s or Netflix’s of this world you may sometimes wonder “Where to start?”
That conundrum can be made more difficult to fathom out if you spend the majority of your working time on operational issues.
You become caught in a vicious cycle of wanting to improve things so you have less operational issues but the operational issues prevent you from devoting constructive time to improving things.